Identifying the processes, trying to improve their execution method, modifying the types of input and output flows related to the process and automating them as much as possible became one of the goals that Apadana System recommends to its customers before doing any software project, also shares it’s success and experiences in other projects with them. The level of carrying out these process identification projects has been different depending on the choice of the customers and it can go beyond the identification of the current processes of the remaining organization and modify, improve or change them using the techniques used in the management of BPM business processes.